Router fails to reconnect after modem reboot

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myersw
DD-WRT Guru


Joined: 13 Jun 2006
Posts: 1608
Location: SE Michigan USA

PostPosted: Thu Sep 28, 2017 20:49    Post subject: Reply with quote
I am at a lose as to explain your issue. If testing on router and pc both show that a url (name such as google.com) can be resolved, but the browser does not work is a real head scratcher and I do not have a suggestion at this point.

In my case I have Comcast. I can power cycle the modem and when it finally comes back up I can browse the Internet. Same if I power cycle the router. Just installed LEDE in place of DD-WRT. Router cycled after config and no issues browsing. Only time I have any issue is if the MAC on the router changes. Then I have to cycle the modem. Reason I always clone the MAC on DD-WRT or LEDE to the same value so that things just come up.

Am sure your ISP is of no help since you are using a "3rd party router". When they replaced my modem recently I could not get to Internet at first. His tests to Internet worked so the tech basically said good bye and good luck. Was no biggie.

_________________
Unifi Security Gateway: Unifi Firmware
Netgear r7800: Voxel Firmware
Modem:Netgear CM500V voice and Data.
ISP:Comcast
tutorial for flashing "WRT" series:
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=287813
DD-WRT Installation, Upgrade & Basic Setup–Cliff Notes:
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=311117
Kong DD-WRT Config Tutorial:
http://www.instructables.com/id/Install-and-Configure-a-DD-WRT-Kong-Router/
I tried to be normal once. Worst 2 minutes ever.
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flakie
DD-WRT User


Joined: 23 Sep 2017
Posts: 229
Location: Swindon, UK

PostPosted: Fri Sep 29, 2017 7:30    Post subject: Reply with quote
greenpjs wrote:
No client have Internet access.
Telnet'ed into router. Both numeric and url pings work. pings included 8.8.8.8 and google.com. Everything worked.
3. Every ping works - both numeric and url.


I had a similar problem recently but a different cause (where I could ping addresses but not browse to them). Mine was fixed by disabling the Shortcut Forwarding Engine.
myersw
DD-WRT Guru


Joined: 13 Jun 2006
Posts: 1608
Location: SE Michigan USA

PostPosted: Fri Sep 29, 2017 14:07    Post subject: Reply with quote
flakie wrote:
greenpjs wrote:
No client have Internet access.
Telnet'ed into router. Both numeric and url pings work. pings included 8.8.8.8 and google.com. Everything worked.
3. Every ping works - both numeric and url.


I had a similar problem recently but a different cause (where I could ping addresses but not browse to them). Mine was fixed by disabling the Shortcut Forwarding Engine.


Interesting. Have heard of other issues caused by SFE being enabled, but not that.
@greenpjs is Shortcut Forwarding Engine enabled? That is the default. Try disabled and see. I always run with it disabled because of reported issues and as I understand it, you need a down link speed higher then 300 to have an effect. Mine is 90.

_________________
Unifi Security Gateway: Unifi Firmware
Netgear r7800: Voxel Firmware
Modem:Netgear CM500V voice and Data.
ISP:Comcast
tutorial for flashing "WRT" series:
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=287813
DD-WRT Installation, Upgrade & Basic Setup–Cliff Notes:
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=311117
Kong DD-WRT Config Tutorial:
http://www.instructables.com/id/Install-and-Configure-a-DD-WRT-Kong-Router/
I tried to be normal once. Worst 2 minutes ever.
greenpjs
DD-WRT Novice


Joined: 27 Sep 2017
Posts: 11

PostPosted: Fri Sep 29, 2017 14:27    Post subject: Reply with quote
I turned it off, but the symptoms remain the same.
ncb
DD-WRT Novice


Joined: 29 Sep 2017
Posts: 3

PostPosted: Fri Sep 29, 2017 18:19    Post subject: Reply with quote
Sorry for asking this question here. I have a WRT3200acm and I've installed the latest Davidc502's LEDE Rango 2017-09-22. I have not seen any rebooting yet but I got the problem with reconnecting to AC wifi from my Samsung Galaxy Note 4 (I will try to see if I have the same problem with BGN wifi). The connection seems OK but no internet. If I try to remove this connection from my phone and reconnect it again, the internet works again. Should I switch to use the latest BS DD-WRT to resolve this problem?
myersw
DD-WRT Guru


Joined: 13 Jun 2006
Posts: 1608
Location: SE Michigan USA

PostPosted: Fri Sep 29, 2017 20:31    Post subject: Reply with quote
ncb wrote:
Sorry for asking this question here. I have a WRT3200acm and I've installed the latest Davidc502's LEDE Rango 2017-09-22. I have not seen any rebooting yet but I got the problem with reconnecting to AC wifi from my Samsung Galaxy Note 4 (I will try to see if I have the same problem with BGN wifi). The connection seems OK but no internet. If I try to remove this connection from my phone and reconnect it again, the internet works again. Should I switch to use the latest BS DD-WRT to resolve this problem?


Would latest BS DD-WRT fix? Only way to tell for sure is to try. I do not own the Galaxy in question, but know that other Galaxy's had connection issue until a recent fix. Not just 3rd party was effected, but also Netgear Orbi that I know of.

_________________
Unifi Security Gateway: Unifi Firmware
Netgear r7800: Voxel Firmware
Modem:Netgear CM500V voice and Data.
ISP:Comcast
tutorial for flashing "WRT" series:
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=287813
DD-WRT Installation, Upgrade & Basic Setup–Cliff Notes:
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=311117
Kong DD-WRT Config Tutorial:
http://www.instructables.com/id/Install-and-Configure-a-DD-WRT-Kong-Router/
I tried to be normal once. Worst 2 minutes ever.
ncb
DD-WRT Novice


Joined: 29 Sep 2017
Posts: 3

PostPosted: Fri Sep 29, 2017 21:10    Post subject: Reply with quote
ncb wrote:
Quote:

Sorry for asking this question here. I have a WRT3200acm and I've installed the latest Davidc502's LEDE Rango 2017-09-22. I have not seen any rebooting yet but I got the problem with reconnecting to AC wifi from my Samsung Galaxy Note 4 (I will try to see if I have the same problem with BGN wifi). The connection seems OK but no internet. If I try to remove this connection from my phone and reconnect it again, the internet works again. Should I switch to use the latest BS DD-WRT to resolve this problem?

myersw wrote:
Quote:

Would latest BS DD-WRT fix? Only way to tell for sure is to try. I do not own the Galaxy in question, but know that other Galaxy's had connection issue until a recent fix. Not just 3rd party was effected, but also Netgear Orbi that I know of.



Thanks for your advice.

Should I just download a WRT3200acm factory-to-ddwrt.bin and flash it from Linksys stock? After flashing DD-WRT, if I want to go back to LEDE, can I just reflash it from Linksys stock again with a LEDE factory img file?
spuriousoffspring
DD-WRT Guru


Joined: 05 Apr 2017
Posts: 981
Location: Louisiana, USA

PostPosted: Fri Sep 29, 2017 22:49    Post subject: Reply with quote
You are correct. When switching between different 3rd party Firmware you must do so from Linksys GUI.

For this you use the factory to dd-wrt file.

The dd-wrt webflash is for upgrading DD-WRT once you already have DD-WRT installed and are flashing from the DD-WRT GUI.

In your case you will always want to return to Linksys Firmware and flash or upgrade with factory to dd-wrt.
This way you always keep Linksys Stock Firmware on the other partition for when/if you want to return to LEDE.

Enjoy DD-WRT!

_________________
DD-WRT Installation & Setup TUTORIAL
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=311117

WRT32X DD-WRT Installation Procedure
https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=315569

IPVanish OpenVPN Client Setup TUTORIAL
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=308565

FIRMWARE: OpenWrt SNAPSHOT r8217-2cc821e / LuCI Master (git-18.276.41146-280dd33)
MODEM: ARRIS SURFBoard SB8200
ROUTER: Linksys WRT32X
USB NAS: Western Digital BLACK 1 TB Hardrive + Startech USB 3.0 External SATA III Enclosure
ncb
DD-WRT Novice


Joined: 29 Sep 2017
Posts: 3

PostPosted: Fri Sep 29, 2017 23:15    Post subject: Reply with quote
spuriousoffspring wrote:
Quote:

You are correct. When switching between different 3rd party Firmware you must do so from Linksys GUI.

For this you use the factory to dd-wrt file.

The dd-wrt webflash is for upgrading DD-WRT once you already have DD-WRT installed and are flashing from the DD-WRT GUI.

In your case you will always want to return to Linksys Firmware and flash or upgrade with factory to dd-wrt.
This way you always keep Linksys Stock Firmware on the other partition for when/if you want to return to LEDE.

Enjoy DD-WRT!


Thanks. Actually I did use DD-WRT with my Linksys E4200 couple years ago and it worked pretty well for me. Before deciding to buy this WRT3200acm, I checked and saw that it is being supported by OpenWRT and DD-WRT but after installing LEDE I'm little disappointed.
spuriousoffspring
DD-WRT Guru


Joined: 05 Apr 2017
Posts: 981
Location: Louisiana, USA

PostPosted: Fri Sep 29, 2017 23:50    Post subject: Reply with quote
Each one has it's own merits & faults. I think a lot has to do with each person's setup, environmental factors, etc...
From everything I have read on this Forum it seems two people can have the same router and Firmware version, but only one experiences a particular issue.

For me DD-WRT has worked great and I have no intention of switching to another 3rd party Firmware or back to Linksys.

It would be nice to have a special DD-WRT build for the WRT1900AC v1 that has the previous 4.4 Kernel version like LEDE has, but I'm happy with the build I have now (31924).

Lots of WRT3200ACM owners here so I am certain you'll be able to find any information or help that you may need.

_________________
DD-WRT Installation & Setup TUTORIAL
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=311117

WRT32X DD-WRT Installation Procedure
https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=315569

IPVanish OpenVPN Client Setup TUTORIAL
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=308565

FIRMWARE: OpenWrt SNAPSHOT r8217-2cc821e / LuCI Master (git-18.276.41146-280dd33)
MODEM: ARRIS SURFBoard SB8200
ROUTER: Linksys WRT32X
USB NAS: Western Digital BLACK 1 TB Hardrive + Startech USB 3.0 External SATA III Enclosure
greenpjs
DD-WRT Novice


Joined: 27 Sep 2017
Posts: 11

PostPosted: Mon Oct 02, 2017 12:12    Post subject: Reply with quote
Here's a final update on this subject for anyone following the thread. I gave up yesterday on getting it to work like it used to work. I reset the Ubee cable modem, turned off bridge mode, turned on DHCP, and let my router become the modem's one and only DHCP client. Everything is now working well. The router has 192.168.0.3 as its IP address. All traffic is going through a double NAT process, but speed seems normal. (I don't do gaming or anything that requires super low latency). I am assuming either Spectrum has a bug that shows up only in bridge mode or the modem was setup incorrectly, but I'm tired of beating my head against the wall so I'm leaving it like this for now. Thanks to all who tried to help.
greenpjs
DD-WRT Novice


Joined: 27 Sep 2017
Posts: 11

PostPosted: Wed Oct 04, 2017 20:40    Post subject: Reply with quote
Here's a final final update. Not only did my workaround fix the "it doesn't recover from a modem reboot" symptom, but the modem stopped rebooting altogether. It has been up since Sunday since I turned off bridge mode and turned DHCP on. I can only assume something in Spectrum's system didn't like the way my modem was setup and kept rebooting it in hopes that the issue would go away. Too bad no one at Spectrum even hinted at that possibility.
spuriousoffspring
DD-WRT Guru


Joined: 05 Apr 2017
Posts: 981
Location: Louisiana, USA

PostPosted: Wed Oct 04, 2017 20:47    Post subject: Reply with quote
Very glad to hear you got it solved!

No doubt this will help someone else down the line too Mr. Green

_________________
DD-WRT Installation & Setup TUTORIAL
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=311117

WRT32X DD-WRT Installation Procedure
https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=315569

IPVanish OpenVPN Client Setup TUTORIAL
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=308565

FIRMWARE: OpenWrt SNAPSHOT r8217-2cc821e / LuCI Master (git-18.276.41146-280dd33)
MODEM: ARRIS SURFBoard SB8200
ROUTER: Linksys WRT32X
USB NAS: Western Digital BLACK 1 TB Hardrive + Startech USB 3.0 External SATA III Enclosure
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