Blocked access to Playstore/secure sites on Android devices

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mcfee
DD-WRT Novice


Joined: 13 Apr 2014
Posts: 3
PostPosted: Mon Apr 14, 2014 8:12    Post subject: Blocked access to Playstore/secure sites on Android devices Reply with quote
Hi,

I cannot access the Google Play Store and several secure sites on ANY android device (S3 i9305 & S4 i9505) via Wifi on my router.

Sites/store are accessible via my simcard.

An example is Hotmail. I can access it via my iPhone, and laptops. But ALL Android devices cannot access Hotmail (can get to 'login' page, but after enter details page will not load).

I'm using a Dlink-DIR-632A (running DD-WRT v24-sp2).

Please assist me- what could be the cause?
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Mile-Lile
DD-WRT Guru


Joined: 24 Feb 2013
Posts: 1634
Location: Belgrade
PostPosted: Mon Apr 14, 2014 8:19    Post subject: Reply with quote
What type of connection do you have?
PPPoE (DSL), Cable, Fiber?
It could be due to MTU problem. Try lowering it to 1440...
Or this could be due to ISP DNS problem. Try to use public dns like 8.8.8.8, 4.2.2.1 or 208.67.222.222
Or something else...
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mcfee
DD-WRT Novice


Joined: 13 Apr 2014
Posts: 3
PostPosted: Mon Apr 14, 2014 11:08    Post subject: Reply with quote
I'm using ADSL (PPPoE).

I have a modem/wifi router downstairs which works fine (ie android devices work when connect) but it's the AP upstairs (DD-WRT DHCP setup server Dlink 632) where it wont connect allow android devices to connect to such sites/services.

Does this rule out the DNS problem?

MTU change isn't sticking on the modem:

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Mile-Lile
DD-WRT Guru


Joined: 24 Feb 2013
Posts: 1634
Location: Belgrade
PostPosted: Mon Apr 14, 2014 12:04    Post subject: Reply with quote
post your Basic/Basic Setup/Optional Settings and Wireless/Wireless Security tab on DDWRT...
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Skates
DD-WRT Novice


Joined: 30 Nov 2012
Posts: 4
PostPosted: Tue Apr 15, 2014 2:27    Post subject: Reply with quote
Same issue here, Google Play on my Nexus 7 will not connect. Running the latest DD-WRT beta on WDR-4300.
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mcfee
DD-WRT Novice


Joined: 13 Apr 2014
Posts: 3
PostPosted: Tue Apr 15, 2014 8:38    Post subject: Reply with quote
So I fixed it-MTU was the culprit!

I went to Setup-networking-bridging and changed the MTU to 1500.

So surprised this isn't a more common issue.
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Detection
DD-WRT User


Joined: 19 Jan 2012
Posts: 403
Location: UK
PostPosted: Tue Apr 15, 2014 9:19    Post subject: Reply with quote
mcfee wrote:
So I fixed it-MTU was the culprit!

I went to Setup-networking-bridging and changed the MTU to 1500.

So surprised this isn't a more common issue.


MTU generally defaults to 1500 anyway, which is why it's likely not a problem for the majority
_________________
TPLINK TL-WR2543ND (5GHz)
WRT160NL (2.4GHz)
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Skates
DD-WRT Novice


Joined: 30 Nov 2012
Posts: 4
PostPosted: Tue Apr 15, 2014 11:35    Post subject: Reply with quote
My MTU is automatically set to 1500:

http://awesomescreenshot.com/02b2nnidf7

Any other ideas on what it may be?
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Skates
DD-WRT Novice


Joined: 30 Nov 2012
Posts: 4
PostPosted: Wed Apr 16, 2014 11:41    Post subject: Reply with quote
Any thoughts?

I have gone through every setting imaginable, the settings after the firmware was flashed were not changed outside of the basic wireless settings.
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