netflix proxy problem

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critic
DD-WRT Novice


Joined: 22 Mar 2015
Posts: 17
PostPosted: Sat Feb 27, 2016 22:23    Post subject: netflix proxy problem Reply with quote
i got us ip from cablevision (no vpn/smart dns in use) and ddwrt(Firmware: DD-WRT v24-sp2 (03/23/15) kongac) on netgear r7000 no modification no changes after first installation. netflix worked correctly for years. but recently i go msg from netflix that am using proxy. been reading on forum that i have to allowed google dns to pass through but dont know how to do this. need some help to get netflix back. here is the error msg.

Whoops, something went wrong...
Streaming Error

You seem to be using an unblocker or proxy. Please turn off any of these services and try again. For more help, visit netflix.com/proxy.

Error Code: F7111-1331-5059
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maser
DD-WRT Novice


Joined: 14 Feb 2011
Posts: 18
PostPosted: Mon Feb 29, 2016 7:19    Post subject: Reply with quote
what about just setting your router and compputers to use your ISP's dns? which is to do nothing but leave everything on default settings (=dhcp). I also got that message either a week or 2 ago but i was on a vpn at the time.
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Malachi
DD-WRT Guru


Joined: 17 Jul 2012
Posts: 7209
Location: Columbus, Ohio
PostPosted: Mon Feb 29, 2016 10:33    Post subject: Reply with quote
Netflix is blocking people using vpns. Haven't you heard the news?
http://bgr.com/2016/02/26/netflix-vpn-blocking-crackdown-begins/
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critic
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Joined: 22 Mar 2015
Posts: 17
PostPosted: Mon Feb 29, 2016 12:01    Post subject: Reply with quote
@maser checking my dns field looks like is blank and ip comes from dhcp


@malachi i dont use any type of vpn only pure cablevision ip and dd wrt with no tweaks after installation
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Malachi
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Joined: 17 Jul 2012
Posts: 7209
Location: Columbus, Ohio
PostPosted: Mon Feb 29, 2016 12:13    Post subject: Reply with quote
Oops my mistake. Read it too casually.
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Danytag
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Joined: 10 Oct 2015
Posts: 3
PostPosted: Mon Feb 29, 2016 17:36    Post subject: Reply with quote
I got exactly the same message & I'm using a VPN connection. Any idea how I can overcome this?
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critic
DD-WRT Novice


Joined: 22 Mar 2015
Posts: 17
PostPosted: Tue Mar 01, 2016 0:37    Post subject: Reply with quote
just for test i flashed my router with stock netgear firmware no change still got same msg. (i dont think is ddwrt problem) so tomorrow its time to call netflix and cablevision to see what they have to say.

eibgrad if you want to post some instruction for temp fix please do
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Per Yngve Berg
DD-WRT Guru


Joined: 13 Aug 2013
Posts: 6867
Location: Romerike, Norway
PostPosted: Wed Mar 02, 2016 11:49    Post subject: Reply with quote
Can your is do nat?

Does your router have a public ip?
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critic
DD-WRT Novice


Joined: 22 Mar 2015
Posts: 17
PostPosted: Thu Mar 03, 2016 11:49    Post subject: Reply with quote
@Per Yngve Berg i need more info please
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Per Yngve Berg
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Joined: 13 Aug 2013
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Location: Romerike, Norway
PostPosted: Thu Mar 03, 2016 13:49    Post subject: Reply with quote
Private ip is addresses starting with 10.0.0.0, 172.16-32.0.0 and 192.168.0.0
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critic
DD-WRT Novice


Joined: 22 Mar 2015
Posts: 17
PostPosted: Fri Mar 04, 2016 0:26    Post subject: Reply with quote
router ip is 192.168.1.1 it netgear r7000
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Per Yngve Berg
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Joined: 13 Aug 2013
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Location: Romerike, Norway
PostPosted: Fri Mar 04, 2016 5:34    Post subject: Reply with quote
critic wrote:
router ip is 192.168.1.1 it netgear r7000


That is probably the lan address. Not the wan address that where asked about.
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critic
DD-WRT Novice


Joined: 22 Mar 2015
Posts: 17
PostPosted: Fri Mar 04, 2016 14:36    Post subject: Reply with quote
if i use my wan address then i login to my cable modem
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egc
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Joined: 18 Mar 2014
Posts: 12884
Location: Netherlands
PostPosted: Fri Mar 04, 2016 16:01    Post subject: Reply with quote
Probably not, the IP adres of your WAN port can be found on the STATUS/WAN tab of the WebGui.
This address leads to your router not your cable modem

Cable modem address can often be found by running the Tracert command via the command prompt which gives you a start address for port scanning.
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critic
DD-WRT Novice


Joined: 22 Mar 2015
Posts: 17
PostPosted: Sun Mar 06, 2016 1:35    Post subject: Reply with quote
i still dont understand what am doing?

i found wan ip and yes it opens my router page
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