Posted: Fri Sep 22, 2017 12:29 Post subject: Linksys wrt1900acv2 connection problem
I just purchased a wrt1900acv2 from newegg. It will not recognize the internet connection. I did a brief search, and tried the basic techniques suggested by linksys support. Nothing worked. I have fiber optic internet, with the outside wall mounted modem. My old router works, and I can plug the cable straight into my pc and it works as well. I also found out that if I plug the 1900acv2 into my old router it works. So, I thought it might be a firmware problem so I installed the latest dd-wrt. Same issue.
Any ideas?
Thanks
FIRMWARE:OpenWrt SNAPSHOT r8217-2cc821e / LuCI Master (git-18.276.41146-280dd33) MODEM:ARRIS SURFBoard SB8200 ROUTER:Linksys WRT32X USB NAS:Western Digital BLACK 1 TB Hardrive + Startech USB 3.0 External SATA III Enclosure
There are 2 things that I would try here to fix this.
1st is to have the WRT1900ACS plugged in and then restart the modem by disconnecting it from power for 30 seconds.
If you can't power down the modem, go to your old router and write down the MAC address for the router. Then in the WRT1900ACS Clone the MAC address to the address of your old router.
In dd-wrt you do this under Setup -> Clone MAC address _________________
MacsBug
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A lot of times the modem is "locked" to the device. ie: if your PC is plugged in ethernet direct to the modem, or your router is plugged into the modem.
In your situation, you need to restart the modem to get it to recognize the new router. Unplug both your router and the modem. Let them sit for 30 seconds. Plug back in the modem. Wait until the lights calm down, giving it enough time to boot up and connect to your ISP. Then plugin in the router. Again, wait about 30 seconds and give it time to connect. It should work. If not, and your modem has a reset button, press and hold it for 30 seconds until the lights go out.
If it still doesn't work, repeat it 1 more time, or unplug both and come back 30 minutes later.. After that, then something else is wrong. _________________ Router: Linksys 1900ACS v2
Firmware: DD-WRT v3.0-r33555 std (10/20/17)