I am having some difficulties with my router currently. Well, I have had some problems for a while now and I'm unsure how to proceed.
I bought this router around Winter 2016 and successfully used the terrible firmware that was packaged with it until about a week ago. I've been meaning to flash it to DD-WRT for sometime because the router seemed to need to be restarted pretty often.
Last week, it got really bad and the router pretty much refused to work, even after restarts.
So, I plugged my computer into my modem and everything was completely fine...
Then I successfully flashed the firmware that I had listed above, I followed the instructions on the website. This seemed to mostly fix the problem for a couple times, occasionally the network went down still and I needed to restart the router.
Now, currently, the router needs to be restarted about every hour or two in order for my network to come back up. The reason for me restarting it is that no device can access the internet via WiFi or hardwired.
I run a tracert on my main computer and this happens:
Tracing route to 8.8.8.8 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms DD-WRT [192.168.1.1]
2 (my ip) reports: Destination host unreachable.
I'm pretty good at tech. I cannot for the life of me figure out what's wrong with my router. I paid a pretty decent sum of money for it and can't fathom why I'm having so many problems with it.
I looked in the Syslog under administration and there are no glaring errors that jump out at me.
So I come to you fine folks at 1am. Can someone, anyone, please point me in the right direction?
Did I buy a terrible router? Or could it be defective?
Joined: 13 Jun 2006 Posts: 1608 Location: SE Michigan USA
Posted: Wed May 09, 2018 14:31 Post subject:
Are you sure it is not your modem or Internet? How about the cable between the modem and router? What happens if you just use a pc connected to the modem for the period of time that would cover a failure? The fact that the tracert saw the router's IP says the router is up. _________________ Unifi Security Gateway:Unifi Firmware Netgear r7800:Voxel Firmware Modem:Netgear CM500V voice and Data. ISP:Comcast tutorial for flashing "WRT" series: http://www.dd-wrt.com/phpBB2/viewtopic.php?t=287813 DD-WRT Installation, Upgrade & Basic Setup–Cliff Notes: http://www.dd-wrt.com/phpBB2/viewtopic.php?t=311117 Kong DD-WRT Config Tutorial: http://www.instructables.com/id/Install-and-Configure-a-DD-WRT-Kong-Router/ I tried to be normal once. Worst 2 minutes ever.
Joined: 30 Jan 2015 Posts: 676 Location: Texas, USA
Posted: Thu May 10, 2018 12:44 Post subject:
R7000 is the most stable router. It is a workhorse router for many folks with months of uptime
Please update with the latest Kong's firmware dated 05/10/18 and reset then configure it from scratch to rule out any setup issues. _________________ ASUS GT-BE98 PRO Main: Fiber 5gbps up/down
ASUS AXE16000: AI Mesh node
2 X ASUS RT-AX89X: AI Mesh nodes
QNAP QSW-1208-8C 12-Port 10GbE Switch
XS712T ProSafe 12-Port 10GbE Switch
3 X R9000 DD-WRT Mesh
R7000 is the most stable router. It is a workhorse router for many folks with months of uptime
Please update with the latest Kong's firmware dated 05/10/18 and reset then configure it from scratch to rule out any setup issues.
When you say reset, I should be doing the reset nvram command, correct?
Joined: 30 Jan 2015 Posts: 676 Location: Texas, USA
Posted: Fri May 11, 2018 0:45 Post subject:
Yes, telnet or ssh to the router, then:
issue the commands:
erase nvram && reboot _________________ ASUS GT-BE98 PRO Main: Fiber 5gbps up/down
ASUS AXE16000: AI Mesh node
2 X ASUS RT-AX89X: AI Mesh nodes
QNAP QSW-1208-8C 12-Port 10GbE Switch
XS712T ProSafe 12-Port 10GbE Switch
3 X R9000 DD-WRT Mesh
Joined: 30 Jan 2015 Posts: 676 Location: Texas, USA
Posted: Fri May 11, 2018 1:00 Post subject:
You can also do it from GUI, when you update the new firmware.
Should work just fine. Don't be scared _________________ ASUS GT-BE98 PRO Main: Fiber 5gbps up/down
ASUS AXE16000: AI Mesh node
2 X ASUS RT-AX89X: AI Mesh nodes
QNAP QSW-1208-8C 12-Port 10GbE Switch
XS712T ProSafe 12-Port 10GbE Switch
3 X R9000 DD-WRT Mesh
Posted: Fri Oct 26, 2018 16:14 Post subject: Same Issue
I'm suffering a similar issue after buying the router new and doing a fresh install of dd-wrt.
The router looses network connection after 30 minutes up time but it's a case of degrading over say 2 or 3 minutes until it's lost both LAN and Wireless connections. Lights are ok as normal. It's hard to know if it's loosing it's internet connection.
the router model is a AC1900 | R7000-100UKS
I have currently installed: DD-WRT v3.0-r36698M std (08/22/1
I have been running the r7000 for a long while. Had been getting issues similar and requiring reboots. Issue turned out to be a funky port on the r7000 switch. Once I quit using it it'll be just fine for 60+ days at a time.
Posted: Sun Oct 28, 2018 14:33 Post subject: Re: issue
wdeydwondrer wrote:
I have been running the r7000 for a long while. Had been getting issues similar and requiring reboots. Issue turned out to be a funky port on the r7000 switch. Once I quit using it it'll be just fine for 60+ days at a time.
I've reflashed it following the instructions above with DD-WRT v3.0-r37442 std (10/19/1 and it seems ok now, and hasn't bombed yet. It put up a fight and needed a couple of resets but seems ok now.