No Internet connection available on my DD-WRT router

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Marc Driver
DD-WRT Novice


Joined: 07 May 2022
Posts: 22
Location: Nantes

PostPosted: Thu Sep 29, 2022 20:33    Post subject: No Internet connection available on my DD-WRT router Reply with quote
Hi !

My configuration is :

Internet ---> Internet Provider Modem router (1) ---> Router DD-WRT (2)

I can run on internet from (1) but not from (2) and I do not know why !
I tried to find why in vain.
I continue but ...
Can anyone help me to troubleshoot my installation ?

Regards,
Sponsor
Alozaros
DD-WRT Guru


Joined: 16 Nov 2015
Posts: 6447
Location: UK, London, just across the river..

PostPosted: Thu Sep 29, 2022 20:42    Post subject: Reply with quote
ISP modem 192.168.1.1 > DDWRT router 192.168.2.1
more details more help...
not knowns yet:
-router model brand
-current firmware number running
-pic of network settings...as well system settings (dns section)
Rolling Eyes

_________________
Atheros
TP-Link WR740Nv1 ---DD-WRT 55630 WAP
TP-Link WR1043NDv2 -DD-WRT 55723 Gateway/DoT,Forced DNS,Ad-Block,Firewall,x4VLAN,VPN
TP-Link WR1043NDv2 -Gargoyle OS 1.15.x AP,DNS,QoS,Quotas
Qualcomm-Atheros
Netgear XR500 --DD-WRT 55779 Gateway/DoH,Forced DNS,AP Isolation,4VLAN,Ad-Block,Firewall,Vanilla
Netgear R7800 --DD-WRT 55819 Gateway/DoT,AD-Block,Forced DNS,AP&Net Isolation,x3VLAN,Firewall,Vanilla
Netgear R9000 --DD-WRT 55779 Gateway/DoT,AD-Block,AP Isolation,Firewall,Forced DNS,x2VLAN,Vanilla
Broadcom
Netgear R7000 --DD-WRT 55460 Gateway/SmartDNS/DoH,AD-Block,Firewall,Forced DNS,x3VLAN,VPN
NOT USING 5Ghz ANYWHERE
------------------------------------------------------
Stubby DNS over TLS I DNSCrypt v2 by mac913


Last edited by Alozaros on Fri Sep 30, 2022 9:27; edited 1 time in total
dale_gribble39
DD-WRT Guru


Joined: 11 Jun 2022
Posts: 1959

PostPosted: Thu Sep 29, 2022 21:06    Post subject: Reply with quote
It is rather difficult for the community to assume all variables, but I'd have to agree with Alozaros. If your ISP modem/router LAN IP is 192.168.1.x, then your DD-WRT router must be in another subnet and you must change the 3rd value, i.e. 192.168.2.x, at a bare minimum to have internet connectivity. That is, unless your client devices are not getting a new IP when you switch between routers... which should not be the case on wireless.
_________________
"The woods are lovely, dark and deep,
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep." - Robert Frost

"I am one of the noticeable ones - notice me" - Dale Frances McKenzie Bozzio

<fact>code knows no gender</fact>

This is me, knowing I've ruffled your feathers, and not giving a ****
Some people are still hard-headed.

--------------------------------------
Mac Pro (Mid 2012) - Two 2.4GHz 6-Core Intel Xeon E5645 processors 64GB 1333MHz DDR3 ECC SDRAM OpenSUSE Leap 15.5
Marc Driver
DD-WRT Novice


Joined: 07 May 2022
Posts: 22
Location: Nantes

PostPosted: Fri Sep 30, 2022 15:10    Post subject: Reply with quote
@Alozaros ,
@dale_gribble39

Thank you for your replies.

Yesterday night I could’nt send a reply because of an internet problem.

ISP Modem IP : 192.168.0.1
DD-WRT Router IP : 192.168.1.1

Router : TP-Link Archer C7 version 5.0
Current Firmware: DD-WRT v3.0-r48810 std (05/06/22)

Settings : as there is a certain number of folders, please indicate which folders are of best interest for the trouble shouting.


Router
Router Name DD-WRT 
Router Model TP-Link ARCHER-C7 v5
LAN MAC B0:BE:76:23:95:E8 
WAN MAC B0:BE:76:23:95:E8 
Wireless MAC B0:BE:76:23:95:E7 
WAN Ipv4 192.168.0.26/24 
LAN IP 192.168.1.1 

Services
DHCP Server : Enabled - Running 
Samba Disabled 
WRT-radauth Disabled 
CIFS Automount Disabled 
USB Support Disabled 

Network Address Server Settings (DHCP)
DHCP Type : DHCP Server
DHCP Server : Enable
Start IP Address : 192.168.1.64
Maximum DHCP Users 190
Client Lease Expiration 1440 min
Static DNS 1 ...
Static DNS 2 ...
Static DNS 3 ...
WINS ...
Use DNSMasq for DNS x
DHCP-Authoritative x
Forced DNS Redirection o
Forced DNS Redirection DoT o
dale_gribble39
DD-WRT Guru


Joined: 11 Jun 2022
Posts: 1959

PostPosted: Fri Sep 30, 2022 15:44    Post subject: Reply with quote
If you have "Ignore WAN DNS" checked, the simplest solution is to add static DNS servers on the Setup -> Basic Setup page (i.e. 8.8.8.8 8.8.4.4 9.9.9.9 in any order you prefer) as well as check both of the forced DNS redirection options on that page. There's more thorough configuration options that can be employed, but that should get your internet connectivity working from the LAN side of your C7 v5.
_________________
"The woods are lovely, dark and deep,
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep." - Robert Frost

"I am one of the noticeable ones - notice me" - Dale Frances McKenzie Bozzio

<fact>code knows no gender</fact>

This is me, knowing I've ruffled your feathers, and not giving a ****
Some people are still hard-headed.

--------------------------------------
Mac Pro (Mid 2012) - Two 2.4GHz 6-Core Intel Xeon E5645 processors 64GB 1333MHz DDR3 ECC SDRAM OpenSUSE Leap 15.5
Marc Driver
DD-WRT Novice


Joined: 07 May 2022
Posts: 22
Location: Nantes

PostPosted: Fri Sep 30, 2022 15:57    Post subject: Reply with quote
@dale_gribble39

I have now "Ignore WAN DNS" checked (x) and filled the static DNS server as you said. Clicked on « Apply settings ».
It does not work (maybe I have to reboot the router?)

_________________
Marc Driver
dale_gribble39
DD-WRT Guru


Joined: 11 Jun 2022
Posts: 1959

PostPosted: Fri Sep 30, 2022 18:19    Post subject: Reply with quote
Using "Save" and "Reboot" on older releases is definitely warranted. You may wish to update to the next public release soon as there are still some quirks in 50274. So far, it is presumed that you are not using anything but dnsmasq for your DHCP and DNS configurations. Are there any other missing pieces to this puzzle if a reboot does not fix it?
_________________
"The woods are lovely, dark and deep,
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep." - Robert Frost

"I am one of the noticeable ones - notice me" - Dale Frances McKenzie Bozzio

<fact>code knows no gender</fact>

This is me, knowing I've ruffled your feathers, and not giving a ****
Some people are still hard-headed.

--------------------------------------
Mac Pro (Mid 2012) - Two 2.4GHz 6-Core Intel Xeon E5645 processors 64GB 1333MHz DDR3 ECC SDRAM OpenSUSE Leap 15.5
Per Yngve Berg
DD-WRT Guru


Joined: 13 Aug 2013
Posts: 6872
Location: Romerike, Norway

PostPosted: Sat Oct 01, 2022 8:23    Post subject: Reply with quote
Is your dd-wrt router in Gateway Mode?
Jon8RFC
DD-WRT Novice


Joined: 20 May 2011
Posts: 32

PostPosted: Mon Oct 03, 2022 7:02    Post subject: Reply with quote
DD-WRT's QOS completely breaks the internet for me (and has for at least the past year), so disable that if you have it enabled and see what happens.
NAT/QOS>QOS>Disable
Save/apply, then reboot.
blkt
DD-WRT Guru


Joined: 20 Jan 2019
Posts: 5705

PostPosted: Mon Oct 03, 2022 8:15    Post subject: Reply with quote
QoS is definitely a configuration problem off-topic, but OP's problem could be a number of things not shared.

If modem is gateway (NAT) reconfigure it, contact ISP, true bridge mode, IP passthrough mode or DMZ plus.

Power cycle modem, router, everything.
Marc Driver
DD-WRT Novice


Joined: 07 May 2022
Posts: 22
Location: Nantes

PostPosted: Thu Dec 28, 2023 22:59    Post subject: Reply with quote
Per Yngve Berg wrote:
Is your dd-wrt router in Gateway Mode?


No, it is in "Router" mode.

_________________
Marc Driver
Marc Driver
DD-WRT Novice


Joined: 07 May 2022
Posts: 22
Location: Nantes

PostPosted: Thu Dec 28, 2023 23:04    Post subject: Reply with quote
Jon8RFC wrote:
DD-WRT's QOS completely breaks the internet for me (and has for at least the past year), so disable that if you have it enabled and see what happens.
NAT/QOS>QOS>Disable
Save/apply, then reboot.


Qos was "Disable" Sad

_________________
Marc Driver
Marc Driver
DD-WRT Novice


Joined: 07 May 2022
Posts: 22
Location: Nantes

PostPosted: Thu Dec 28, 2023 23:21    Post subject: Reply with quote
blkt wrote:
QoS is definitely a configuration problem off-topic, but OP's problem could be a number of things not shared.

If modem is gateway (NAT) reconfigure it, contact ISP, true bridge mode, IP passthrough mode or DMZ plus.

Power cycle modem, router, everything.


My DD-WRT is in "Router" mode.
The Internet Provider Modem Box is in "Router" Mode and do not habe "Bridge" mode.
There is a DMZ mode but I want to keep the two touter modes to have two WiFi different sources.

_________________
Marc Driver
dale_gribble39
DD-WRT Guru


Joined: 11 Jun 2022
Posts: 1959

PostPosted: Fri Dec 29, 2023 1:05    Post subject: Reply with quote
Put DD-WRT in "Gateway" mode on Setup -> Advanced Routing -> Operating Mode. OR, configure properly as a wired AP per the wiki.

https://wiki.dd-wrt.com/wiki/index.php/Wireless_access_point

Also, given the time elapsed since the OP, it is suggested that you upgrade to a more recent release at the very least.

https://ftp.dd-wrt.com/dd-wrtv2/downloads/betas/2023/12-26-2023-r54604/tplink_archer-c7-v5/tplink_archer-c7-v5.bin

Your ISP router must not have same options for operating mode, but we have no idea what device it is and no screenshots, so we can only guess.

_________________
"The woods are lovely, dark and deep,
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep." - Robert Frost

"I am one of the noticeable ones - notice me" - Dale Frances McKenzie Bozzio

<fact>code knows no gender</fact>

This is me, knowing I've ruffled your feathers, and not giving a ****
Some people are still hard-headed.

--------------------------------------
Mac Pro (Mid 2012) - Two 2.4GHz 6-Core Intel Xeon E5645 processors 64GB 1333MHz DDR3 ECC SDRAM OpenSUSE Leap 15.5
Marc Driver
DD-WRT Novice


Joined: 07 May 2022
Posts: 22
Location: Nantes

PostPosted: Fri Dec 29, 2023 22:40    Post subject: Reply with quote
Quote:

PostPosted: 10/24/1953 Post subject:
Put DD-WRT in "Gateway" mode on Setup -> Advanced Routing -> Operating Mode.

Done.

But I cannot see the result because my internet connexion does not work.

Quote:
Also, given the time elapsed since the OP, it is suggested that you upgrade to a more recent release at the very least.


I have also done. I will see when my connection comes back (probably not before jauary 2nd... Crying or Very sad

Quote:
Your ISP router must not have same options for operating mode, but we have no idea what device it is and no screenshots, so we can only guess.


My ISP router is a BBox ULTYM made by SAGEMModel WiFi 6 FTTH (IAD) Sagem F@st 5688b SIMILAR TO Mobile WiFi 6 FTTH (IAD) Sagem F@st 5688W with a selector in the front.

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Marc Driver
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