Remote Access Drops Connection

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ondanet
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Joined: 13 May 2023
Posts: 54

PostPosted: Mon Aug 28, 2023 19:30    Post subject: Remote Access Drops Connection Reply with quote
Hello, I have a Netgear WNDR3700v5 running DD-WRT v3.0-r52894 std (though I'm posting here because I don't believe it's specific to this hardware as I have a couple of these and only one is doing it). When I access it remotely via the web interface it correctly prompts me for the username and password and lets me in.

Once inside, I can begin to browse tabs, but after a certain period of time it just stops responding (to me remotely, the router is still functioning and accessable to a user on the LAN) and my browser times out. If I attempt to telnet into it when this happening, I get a "connection to host lost" message. Often, after some time period (which isn't fixed, sometimes 10 minutes, sometimes 30, sometimes 3 hours), it'll let me back in (via web UI or telnet) but it repeats the same thing all over again.

Is there anything I can log to find out what's happening? Or is my best bet to just do a "nvram && reboot" and start over again in hopes that this solves the problem?
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mwchang
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PostPosted: Tue Aug 29, 2023 11:06    Post subject: Re: Remote Access Drops Connection Reply with quote
ondanet wrote:
Hello, I have a Netgear WNDR3700v5 running DD-WRT v3.0-r52894 std.... When I access it remotely via the web interface it correctly prompts me for the username and password and lets me in.

Once inside, I can begin to browse tabs, but after a certain period of time it just stops responding (to me remotely, the router is still functioning and accessable to a user on the LAN) and my browser times out. If I attempt to telnet into it when this happening, I get a "connection to host lost" message. Often, after some time period (which isn't fixed, sometimes 10 minutes, sometimes 30, sometimes 3 hours), it'll let me back in (via web UI or telnet) but it repeats the same thing all over again.

Did you hit <Apply> or <Save> right before this happened?

I suspect the router was possibly rebooting after you hit <Apply> to make changes to DD-WRT. Some changes require a reboot while some just require restarting of service. The former needs more time than the latter. If you just hit <Save>, no rebooting nor restarting would happen and hence an immediate response.

But "30 minutes" and "3 hours" was way too much. Have you ever encountered this before build 52894?? Were you talking about wired or wireless connection to the router's WEBUI?

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dale_gribble39
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Joined: 11 Jun 2022
Posts: 1959

PostPosted: Tue Aug 29, 2023 16:25    Post subject: Reply with quote
Did you try using an ssh tunnel to the webUI?


https://forum.dd-wrt.com/wiki/index.php/Web_interface

https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=29181

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ondanet
DD-WRT User


Joined: 13 May 2023
Posts: 54

PostPosted: Thu Aug 31, 2023 21:22    Post subject: Reply with quote
mwchang wrote:
Did you hit <Apply> or <Save> right before this happened?

I suspect the router was possibly rebooting after you hit <Apply> to make changes to DD-WRT. Some changes require a reboot while some just require restarting of service. The former needs more time than the latter. If you just hit <Save>, no rebooting nor restarting would happen and hence an immediate response.

But "30 minutes" and "3 hours" was way too much. Have you ever encountered this before build 52894?? Were you talking about wired or wireless connection to the router's WEBUI?


Nope. Didn't hit anything other than browsing tabs (most often just status tabs to check on clients, etc).

52894 is the first of the firmware files I used so I can't answer the previous question, but these particular v5 routers just became supported this year and there were very few, if any, firmware files before hand to have tested with.

dale_gribble39 wrote:
Did you try using an ssh tunnel to the webUI?


https://forum.dd-wrt.com/wiki/index.php/Web_interface

https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=29181


No, I didn't but I'll certainly look into it and give it a shot. Thanks for the suggestion.
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